[Fwd: [Bug 7911] - Abiword RTF hard to parse for stupid apps [Docs to Go]]

This is a FYI update to all those who have had problems with DTG and
AbiWord RTF files.

http://bugzilla.abisource.com/show_bug.cgi?id=7911

------- Additional Comments From rfiore86@earthlink.net 2004-11-23 21:27 -------
I actually heard back from DataViz and it was not a "it is not our problem".
Here are 2 or the responses that I got today.

<snip>
Hi Rick,
When Documents To Go adds the file into the application it translates it
from a desktop format to a handheld format. The translation is a 2 step
process where the library reads and rewrites the file.

Our translator cannot read the rtf output from Abiword so it generates
the error. I will pass along your request for us to look into the RTF
format from Abiword for future versions. My apologies for any
inconvenience.

Regards,
Steve K.
DataViz Technical Support
<snip>

When I asked for a clarification of if the RTF was not in spec or if it was a
DTG problem, I got:

<snip>
I'm not sure which is the case. I can write this up for the engineers to
look into. - Steve
<snip>

I keep this "bug" updated with DataViz's responses.

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Received on Tue Nov 23 21:31:10 2004