"Mailing list" should be direct link under "Support" on menu

From: Rob Campbell (rob.campbell@att.net)
Date: Sat May 25 2002 - 09:20:28 EDT

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    While responding to a message sent to my private e-mail rather than the
    list, I realized that information on the user mailing list is buried 3
    clicks deep from the main page. First click "support", then "get help",
    then "User's Mailing List". Since the mailing list is the primary vehicle
    for support, I think it should be listed in the menu right under "Support".
    It certainly more important than "System Requirements" or "Vote on a Bug".

    As I write this, I see that "Get Help" is listed on the menu. I missed it
    the first time because I expected to see "Mailing list" in blinking red
    text. So the mailing list is only two clicks away. I still think that
    "Mailing list" (maybe IRC, too; but as the help page points out, response
    will depend on who is present, which could be frustrating)

    Another suggestion: AbiWord's mailing list page, as most, is oriented to
    helping someone subscribe. There is a link to the archives. It would be
    helpful (for the users and the developers (support staff:)) if it also had
    an explicit section encouraging and assisting users to browse and search the
    archive. A Google box might be adequate.

    Robert J. Campbell Jr.
    rob.campbell@att.net

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