Subject: Re: Re-posted: Aborted: ABISUITE_LIBEXEC
From: Adrian Spilca (aspilca@btinternet.com)
Date: Sat Feb 02 2002 - 13:32:21 CST
Piotr, guys,
Come on, be reasonable, I don't want anybody to lose its job! (Just in case
you are serious :-)
For a free software abiWord is doing pretty good, the fact that I've been
ignored it's not that disastrous, I didn't loose money, I just play around.
Ok, it seems like my version is not the latest, I guess this is because I was
looking for RPMs (what I installed is 0.9.6.1. I will try to find 0.99.1, but
if it's not RPM it will take me a while to install it, I have some other
priorities.
Thank you for your fast reply this time, probably the one who missed my first
message was overloaded that day, lets forget it. (Piotr, I want to tell not
to take it so seriously, but in fact it's good when you do it :-)
Best regards,
Adrian
> Dear Sir,
>
> On Sat, 2 Feb 2002, Adrian Spilca wrote:
> > I post this again, on the web site it's advertised that somebody will
> > answer in 24 hours, it's been a week since I've first posted this
> > message.
>
> Thank you for bringing this to our attention. We are horrified and ashamed
> by your complaint. Our Consumer Support division is clearly lacking in
> some respects and the ones responsible for this outrage will lose their
> jobs. Investigation is under way.
>
> > I installed AbiWord on RedHat 7.1. I had some fonts problems, the common
> > one described in your FAQ.
> >
> > Now, everything looks fine when I start abiword, but when I try to
> > open any simple .doc file created under MS Word, AbiWord crashes with
> > this error message:
> >
> > /usr/bin/abiword: line 68: 1028 Aborted (core dumped)
> > $ABISUITE_LIBEXEC/AbiWord_d "$@"
> >
> > Can anybody help me?
>
> Please be so kind as to use AbiWord's brand new "Report a Bug"
> functionality, available from the Help menu. Please follow the steps
> suggested to you by Bugzilla, the bug-tracking system that we use.
> Bugzilla is advertised as a very reliable product and we will complain to
> its customer service if it does not fulfil your expectations. If possible,
> please consider attaching the offending Word file -- that will make it
> easier for our Technical Support team to serve you.
>
> (Since you installed AbiWord yourself, I assume that you are using our
> latest release, version 0.99.1; while we're at it, please also excuse this
> kind of version numbering, the fact that I do not use html mail and the
> fact that I self-appointed myself as the PR Officer for Today (PRoT). I
> hope you have already excused the delay with which I answered your mail
> this time. Or else I am going to lose my new position, which is a
> prospect I would rather avoid. Thank you for your understanding and
> patience.)
>
> Best regards,
> Piotr Banski
>
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